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Contact Us

If you already have a subscription with us the quickest way to find out information about your subscription or have a question answered is to view your account via our online customer service page, click here

Alternatively please visit our Frequently Asked Questions page click here

By Email

subscriptions@pacificmags.com.au

By Mail

Australia:

Pacific Magazines

GPO Box 4983

SYDNEY, NSW 2001

New Zealand:

Pacific Magazines

PO BOX 91942

VICTORIA STREET WEST, AUCKLAND 1142

By Phone

Our customer service centre is open 9.00am - 6:00pm Australian Eastern Savings Time, Monday to Friday. 

Please be aware that Australia Post has advised that due to social distancing and additional safety measures, there will be delays in getting your copy to you. This will vary depending on where in Australia you live. For additional delivery updates please refer to the Australia Post website.

Please note, we're currently experiencing high call volumes causing longer than normal wait time. For general queries regarding existing or new subscriptions, visit our frequently asked questions. Existing subscribers can log into their account online to check their subscription status, start and expiry issues, renew a subscription and update your details. 

Australia:

Ph 1300 778 393

New Zealand:

Freecall: 0800 630 112

(International callers +61 2 9158 6110)